Responsibilities:
- Execute calls & transactions as per given guidelines.
- Ensure achievement of given quality and performance parameters including turnaround time.
- Focus on Customer Service and Key Performance Indicator (KPI) results as per client requirement, to meet the organizational objectives.
Requirements:
- Able to do shift work flexibly (9 hour per shift including 1 hour for break through 24/7 service).
- Good command of English, especially in writing and comprehension.
- None experience or from 3 month working experience in customer service
industry.
- Good communication, problem solving skills.
- Should have knowledge of MS Office and good typing skills.
- Should have Analytical / Logical Reasoning Skills.
- Should have decision making ability.
Benefits:
- Be trained by specialists in professional working environment.
- Attractive salary, allowances, bonuses.
- Clear promotion opportunity at work.
Please see detailed contents
Please see detailed contents
Bachalor degree
None experience or from 3 month working experience in customer service industry